Shipping policy

We’re committed to delivering your order quickly, safely, and at no additional cost.

Processing Time

All orders are processed within 1–3 business days.
Once your order has been prepared and dispatched, you will receive a confirmation email with tracking information.

Shipping Time & Delivery

We offer free worldwide shipping on all orders.

Estimated delivery times:

  • 5–9 business days after dispatch

Please note that delivery times may vary slightly depending on your location.

Shipping Carriers

We partner with reliable carriers to ensure safe and timely delivery.

For orders within Canada, we use:

  • UPS
  • Canada Post
  • DHL
  • Purolator

For international orders, we work with trusted global shipping partners to provide the best available service in your region.

Shipping Costs

We proudly offer free shipping on all orders worldwide.
There are no additional shipping fees at checkout.

Shipping Destinations

We currently ship worldwide, so you can enjoy our products no matter where you are.

Tracking Information

Once your order has shipped, you will receive a tracking number via email.
You can use this to monitor your delivery status at any time.

Customs, Duties & Taxes

For international orders, customs duties, taxes, or import fees may apply depending on your country’s regulations.
These charges are the responsibility of the customer.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us at [your support email] within 7 days of delivery.

We will work quickly to resolve the issue and ensure you receive a satisfactory outcome.

Delays

While we strive to meet all delivery timelines, delays may occasionally occur due to:

  • High order volumes
  • Carrier disruptions
  • Weather or unforeseen circumstances

We appreciate your patience and understanding in these situations.

Returns & Exchanges

For more information on returns and exchanges, please refer to our Return Policy.